SHOPPING CART
 





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Shipping Information

Delivery Options for Continental US
Our goal is the ship your order within 24 hours of your order. Most orders will arrive within five business days of receipt of your order.
Free Shipping
We provide free shipping for all orders above $50 in the continental US. The shipment will take 1-3 weeks for delivery after leaving the warehouse.
Standard Delivery 
Order arrives 3-5 business days after leaving the warehouse.
2nd Day Air 
Order arrives within 2 business days after leaving the warehouse. Not available for delivery to APO/FPO addresses.
Next Day Air 

Order arrives in one business day after leaving the warehouse. Not available for delivery to APO/FPO addresses.
Local Pick-up
You can save on shipping costs and time by picking up your order at our convenient location in Houston on the Southwest Freeway at Kirby Drive.
Order Cost

Low-Cost Shipping Option

(1-3 weeks)

Standard Ground Shipping

(3-5 days)

2-Day Air

Next Day Air

0-$9.99

2.99

4.99

12.99

25.99

$10.00-$24.99

3.99

6.99

15.99

27.99

$25.00-$49.99

4.99

8.99

17.99

32.99

$50.00-$99.99

Free

10.99

19.99

Call for price

$100.00-$249.99

Free

13.99

24.99

Call for price

$250.00-$499.99

Free

18.99

Call for price

Call for price

$500.00-$999.99

Free

25.99

Call for price

Call for price

$1000.00+

Free

Free

Call for price

Call for price

Delivery Options outside Continental US
Please contact us for rates to AK/HI and foreign destinations. We will not add a handling charge to the order and will simply pass on the shipping fees charged to us by the carrier.

RETURN POLICY:

All sheet music (except pop and sacred music) and merchandise is returnable for store credit within twenty (20) days of purchase if accompanied by the packing invoice. We will also refund shipping charges if your return is due to a defect or our error. Describe the defect or error in writing on the packing invoice included with the return so we can approve a shipping charge refund. Returned music and merchandise must be in original, sellable condition and in the original packaging if applicable. Computer software and recorded media (including DVDs, CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap is unopened.
Please return music and merchandise to:
Dowling Music
2615 Southwest Fwy, Suite 220
Houston, TX 77098

PRIVACY POLICY:

Dowling Music, LLC owns the Dowling Music website and business. We are committed to protecting your privacy. By visiting our website you are accepting the practices described in this Privacy Policy.

Information We Collect and How It Is Used

Dowling Music does not sell, trade or rent your personal information to others. To process your order, we require you to provide your name, mailing address, e-mail address, credit card number, expiration date, and security code. We monitor customer traffic patterns and site usage to help us develop our web design and layout. We personalize your shopping experience by using your purchases to shape our recommendations for products that might be of interest to you. We may also use your contact information to notify you about important changes to our site, new services and special offers. If you would rather not receive this information, you may opt out at any time.

Protection & Security of Customer Information

When you place an order with Dowling Music, your personal information and credit card information are safe. We have taken steps to ensure a secure and superior shopping environment. We use state-of-the-art secure socket layer (SSL) encryption technology that protects the transmission of your credit card information. Credit card payment transactions are conducted online with Authorize.net, an authorized, encrypted payment gateway. No credit card information is sent to or stored on our computer system, making our website absolutely secure for online payments.


Third Party Disclosure

We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will not include personal customer information.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance and processing credit card payments. These companies and individuals have access to personal information needed to perform their functions, but may not use it for other purposes.

Sometimes we send offers to selected groups of Dowling Music customers on behalf of other businesses. When we do this, we do not give that business your name and address. You may opt out of these e-mail offers at any time.

Business Transfers

As Dowling Music develops its business, it may sell or buy stores or assets. In such transactions, customer information is often one of the transferred business assets. In the event that the assets of Dowling Music are acquired, customer information from Dowling Music will be one of the transferred assets.

Links on Our Website to Other Businesses

We are not responsible for the privacy practices of any other website. We encourage our customers to read the privacy policies of websites they enter. This privacy statement applies solely to information collected by Dowling Music.

Notification of Changes

If we decide to make a material change to our privacy policy, we will post those changes to this privacy statement. If information about you might go to third parties that are not owned by Dowling Music, other than as set out in our above policy, you will receive notice and the ability to opt out of such a change. Our goal is to keep customers aware of what information we collect, how we use it, and under what circumstances we disclose it. We value your trust and loyalty.

Feedback

Dowling Music welcomes your questions and comments about our privacy policy and suggestions for improving our website. Our business is evolving and consumer input is an important element of our growth. Please e-mail us at info@dowlingmusic.com. You may also contact us by mail:

Dowling Music

2615 Southwest Fwy, Suite 220

Houston, TX 77098

Online Payments